Shipping & FAQ
Orders in Louvelle Australia are in Australian Dollars and include GST.
We now accept Afterpay on orders over $100!
Orders are automatically processed and despatched from our warehouse in Brisbane, Australia within 1 business day of receiving your order, Monday to Friday, except Public Holidays.
Please ensure your delivery address is complete and correct as our system is automatic and orders cannot be changed once submitted. We will not be responsible for lost or missing packages. Please contact auspost.com.au with your tracking number.
Delivery within Australia
FREE standard shipping if you spend $70
Standard Australia Post
2-7 business days.
Express Australia Post parcel
Next business day for metropolitan areas and 2 business days for rural areas.
Please order by 12pm 21st December and choose express post to receive your order by Christmas for metro or 12pm 20th Dec for rural.
2-5 business days, Australia Post International Express Courier
(Includes tracking and signature on delivery)
It is your responsibility to pay for any import duty your country may impose.
Please go to www.louvellewear.com to order from the US website.
Please note we do not split shipments. We will not ship orders containing 'in stock' and 'pre order' items until pre-order items are in stock.
Due to hygiene reasons, unfortunately we do not accept returns.
Sale and discounted items are final sale, we do not accept returns.
Who can I ask for help with my order?
Go to the Contact us page. We are open from 9am - 5pm, Monday - Friday except public holidays and we aim to respond within 2 business days.